Friday, July 24, 2009

Rules Are Rules

As daycare providers many of us have policies and procedures or "contracts" that are signed and agreed upon with parents at the onset of care. These contracts outline the expectations of the standard of care. We all expect parents to abide by the contract. In short, we expect them to follow the rules - our rules. And, for the most part, many providers are not willing to negotiate or amend the terms of the contract. It's a take it or leave it scenario.

When then, do the parents get a say in the standard of care? Parents get to choose the standard of care they deem most appropriate and agreeable when they interview various providers and choose the one who most fits their needs and philosophy. By finding the best match possible they control the standard of care. And, assuming the provider was honest and forthright in the interview and continues to provide the standard of care as stated in the contract the parents should feel secure in this agreement being fulfilled.

There is an additional standard of care that benefits parents and their children as well. These are government mandated standards set forth by provincial, state, or city governments as to what is deemed acceptable. These mandates are law and control everything from numbers to nutrition. Therefore, any provider who chooses to provide daycare services from home also must bear the responsibility of following the rules pertaining to that occupation.

Time and time again I will read about providers who provide care contrary to the laws either by choice or ignorance. And, the gold standard and rule of the law is that 'ignorance of the law is no excuse'. Daycare providers, like any other profession must, if they wish to be taken seriously and reap the benefits of the best of their colleagues, follow the letter of the law. Doctors, lawyers, and dentists have laws and rules set forth by their specific college of practitioners to follow. The offense for deviating from the terms set forth in their licensing agreements is to lose their license, and ability to practice. These professions know and understand the laws pertaining to their business because their life's work and continued employment depends on it.

It makes me shutter to read on-line about a provider who has no knowledge of the laws in her geographical location. How does one provide a service and own a business without knowing her responsibilities inside and out? How does one facilitate change and improve the reputation of their profession if they choose to be blind to its regulations? One can simply not be professional and live in ignorant bliss at the same time.

If you do not know the rules pertaining to age ratios, numbers of children allowed in care, nutrition, subsidy, licensing, insurance, and space requirements in your area I encourage you to learn them today. It's your job. How can you possibly offer a quality standard of care to the children if you are not following the rules? And, more importantly, how can you expect the parents to follow your rules when you do not follow those that are set forth for your profession?

Do you have the area baby warehouse on your street? Do you know providers who offer care at half the price for twice the children? If so I encourage you to do yourself, the children and all providers a favour and speak to that provider. Call the ministry if you have to. The best police of any profession are the professionals themselves. Be the watch dog. The profession will thank you for it.





For concerns, advice or suggestions I welcome your email at judytrickett@yahoo.ca

6 comments:

  1. To those who checked "disagree"....I have to ask how you could possibly disagree with this article? Well, unless you are someone breaking the rules that is.....
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  2. Congrats on an excellent article Judy! I have reported a dayhome provider that had too many children based on age ratios before. I have also reported a day care center staff when they were not being attentive enough to their children at a local playground. I have worked in child care for 10+ years. have my diploma in ECE so I have NO problems reporting those that do not follow the rules. We teach the children in our care to follow the rules...why should we?
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  3. oops that should read why shouldn't we? !!!!!
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  4. This was a good post Judy. I still don't think I would report someone unless I saw some serious signs of neglect or abuse going on. I mind my own business and they mind theirs. Could be because I live in a small city and chances are, if I run into a local neighborhood provider, I am an acquaintance of hers, know some of the children in her care and their families and if all parties are happy then it's not my place to get involved. I respect anyone who is having fun with their children and sharing their love of children with others, providing a service to parents. Whether or not she is ignoring the 'rules' the government has set out or just not aware is truly none of my business. I didn't make the rules nor do I Necessarily agree with them all. I myself try and respect the rules and hopefully can set a good example to others who might want to try their hand in this occupation. If the kids aren't happy they are going to make a provider unhappy and she won't last long in this business at all. Some people just aren't cut out for it and I also respect those why try but then realize it isn't for them so they opt to move on to another occupation rather than suffer through more years of something they are truly not enjoying. But in a small city where we all know each other, I try to mind my own business but encourage others when I can because some of the providers out there are so catty towards others like we are trying to sniff out all the leads on new business lol.
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  5. Good points there jordynoleymom....I too agree that catty is not the way to go. And, I also agree that there really isn't "competition" in daycare. There is a perfect match between any provider and any parent. The trick is to find it. I guess this is why I hate it when providers purposely under cut thinking it is a competetive advantage. They would be better served by encouraging and supporting the fair market rate of any area. And, when I talk about reporting people???? I'm referring to those who care for 10 kids when the limit is five or 20 when it's 10. That is in no way acceptable. Do I agree with all the rules? Nope,not at all. But if you don't agree then be the instrument for change.
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  6. Everytime I have a parent rule breaker amidst my groupd i always slap them with the compliance agreement forms that they signed. it sucks when parents dont read the fine print in their daycare contracts and expect to get away with breaches scott free. Normally i get those from starter parents who are still in the evaluation phase, I normally ditch them if they end up being more trouble than I expect.
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