Wednesday, August 12, 2009

Home Time Hell

Home time hell. Is there anything that will make your end of day routine a living nightmare faster than a child turning into a demon at the sound of the doorbell? As if a switch has been triggered the child suddenly goes from being a co-operative, sweet child to a complete, screaming, manipulative mess. If this happens to you hang in there, it's more common than you might think. In the last two weeks I have received two emails from providers dealing with this type of situation.

We've all seen it. The screaming, the kicking, the running away. If it isn't bad enough and embarrassing for both you and the parents when a child conducts themselves in such a fashion it is even worse when parents start to lay blame for the behaviour. And when players start to line up to play the "blame game" it's time to put your foot down and start acting as head coach.

I have had this type of behaviour in my care over the years. However, I am usually quick to nip it in the butt early so as to not have to be faced with a full blown freak-out situation. This type of behaviour often escalates. It starts with children running away from the door when the parent comes. They refuse to leave their play toys or friends and suddenly turn deaf to requests to get their outdoor clothes on and leave. If excused, this behaviour will, undoubtedly, turn worse and before you know it you will be dealing with daily fits of bone-shrilling screams and black and blue shins.

My first course of action with kids conducting themselves in this manner is to grab the bull by the horns - or, the child by the arm. Seriously, when a child refuses to respond to my request for them to come to the door and get ready I ask one more time. If refused again I will go over, take the child by the arm and lead them to the door. Usually, this action alone is enough to warrant compliance. After all, the children in my care all know that Judy doesn't play the manipulation or control game with children. If the child starts to pull away or otherwise act out I get down to their level and tell them in no uncertain terms, "I know your mom is here but this is still MY house and therefore these are still MY rules. Now, go to the door, and put on your clothes for mommy. Mommy has had a long day and would like to go home". I have rarely had a situation carry on after delivering that line.

One must be expectant of some shock or backlash from parents. I mean, after all, if the child is golden for the provider all day but then turns into a demon at pick-up they obviously, in some way, think it okay to act in this manner for their parent and not for you. So, it makes sense to me that at home they must get away with some form of ill-behaviour through refusal to comply. Therefore, at that moment you are operating on two different parenting fronts - yours and the parent's. But, your house, your rules. Period.

So, what happens if you have taken the child's arm, delivered your line and the child still chooses to throw an almighty fit? It's very simple. You give him an option, "You can go to the door and get dressed or I will do it for you but either way you ARE going home". And then you carry out your promise. I can not tell you how many times I have stuffed shoes on a child who is screaming. But, in the end they learned that there was not a choice in going home or not. The only choice was whether they chose to make it a pleasant experience or a nightmare. In the end, you only have to carry out your promise once or twice before a child understands that their manipulative, unacceptable behaviour will get them no where. And yes, you will also find that the jaw-dropped, speechless parent will eventually come around too. And if they don't? Well, I think we all know how that will pan out!

In one of the emails received this week one provider relayed to me that the parent of her demon child is starting to blame her for the actions of the child at home time. Is this parent right in the head? If a child is exhibiting poor behaviour then why is this parent not stepping in to correct it? Did she just wake up today and discover she is a parent? Good gravy!

If as a provider you are doing your job in curtailing home time battles with no improvement then perhaps it's time to reassess how the child is parented at home. Children are smart. Children learn fast. And, most of all, children are selfish. They do what works best for them. And if it isn't working for them, somewhere, at some time then they stopped that action for one that serves them better. It's not hard to figure out that their behaviour is paying off somewhere. My guess is that if you are not rewarding them for it then someone else is. Not too hard to figure out who the 'someone' is. So, stand your ground, do your job and let the parent deal with the rest.

In the end it's your house and your rules. And, if a child or parent can't abide by those and maintain peace and harmony in your home for you and the other children in care then they are a liability, not on the same page as you, and a general pain in your backside. Time to reconsider what is more important to you and the children you care for.



For concerns, advice or suggestions I welcome your email at judytrickett@yahoo.ca

12 comments:

  1. There is nothing I hate more than a parent who allows their child to behave this way and tries to pacify the situation. "It's okay honey, we'll come back tomorrow...." "1....2....3....Okay we're leaving now....(insert child tantrum)....1.....2....3....(insert another tantrum)....okay That's it, if you don't come now I'm counting to 3....." Good greif! I hate hate HATE it!
    ReplyDelete
  2. I once had a child who on average would take 20 minutes to leave, with 40 minutes quite popular. It was crazy and it even got to the point where mom bought a kitchen timer to set each day "OK princess, you have five minutes until we go" This never worked and always was reset with more time. It drove me crazy because it was so disruptive to my day. The child would even hit her mother and I'd put her in a timeout for that, but the the cycle started all over again. five more minutes...
    ReplyDelete
  3. Thanks so much Judy for this post! I am suffering from this right now. I am also being accused of being somehow responsible for the tantrums.
    It's irritating as hell and I've decided to start hometime outside. Sitting , and waiting. No toys to play with or kids to see. Informing him regularly that "Your mom is coming" "You're mom will be here in a minute"
    Hopefully this will work.
    We'll see. :I I'll let you know...LOL
    ReplyDelete
  4. we often go outside for pick up when the weather permits. Especially for certain kids who seem to take forever to be picked up. Those parents who think my time is not as important as theirs who stroll up late for pickup and see us waiting outside for them hopefully can grab a clue and realize I might have places to be. Also there are parents who will march right into my house when their princess is misbehaving. I've had some doozies of the years and I'm proud to say that I've terminated one due to their behavior at pick up time and around kids in general. No way are we as providers to blame for the end of the day tantrum. It's just a ploy to get their parents attention or the fact that they are tired at day end. One of my friends was over during pick up time yesterday and commented on the amount of patience I have with the kids by the end of the day. And funny enough her child was by far the worst for hitting and treating his mom like crap when pick up time arrived. Luckily that boy has grown into a nice nine year old boy who is much nicer to his mom than he was when he was in my care.
    ReplyDelete
  5. We are outside every day at home time. Kids dressed and back packs on the porch. I just go inside when the freak out starts.
    ReplyDelete
  6. Judy - I don't understand these people who are disagreeing with you on your last few posts! I think you have hit the nail on the head every time!!
    ReplyDelete
  7. Why would someone disagree with this post? I don't understand...as Marilyn said you hit the nail on the head! The person disagreeing must be one of the parents who let the kid behave that way!
    ReplyDelete
  8. Wow! You do know how to nail it Judy. I wish parents would be made to work at our homes for 1 day...mondays from 7am-6pm and see how they manage the tantrums and the parents' ignorance.
    ReplyDelete
  9. When I first started providing care, I assumed that once that parent showed up, their kid was now their problem. But after seeing how poorly parents deal with their misbehaving kids at the end of the day (and waiting up to 20 mins for them all to FINALLY LEAVE) I finally started taking control, setting out rules for end of day behaviour and enforcing them whether parents like it or not. Sometimes I feel like I should charge a "handling" fee though for those kids whose parents are clueless about how to get a child out the door in a reasonable amount of time - maybe if they had to pay extra they'd put a little more effort into it.
    ReplyDelete
  10. I've only been running my daycare for a year, and thankfully, haven't experienced this yet. I find it both appalling and amusing that a parent could ever blame the daycare provider for the tantrums. Really, if the child behaved like that all day in the presence of the provider only, does the parent think the child would last more than a week? COme on, wake up parent! It's YOU who are the catalyst! Thanks for this post Judy, I'll be prepared for when this happens in the future!
    ReplyDelete
  11. I dont mean to be a total rude person but these kind of children need to get a clue and find their own fairy tale bubble daycare to enlist in. Personally I dont tolerate any candidate that would contribute to a hostile daycare environment which is why i work very hard to filter out and weed out those demon spawns from my chosen brood. It sounds too impersonal but most of the time you save a ton of headache and bad exhibited behavior.
    ReplyDelete
  12. I had a girl who would hit her mom at pick up time and one day I calmly picked her up, sat her in the time out corner and went back to the door. Her mom was appalled that I would do that, called to her child to come over to her and when she did, she told her that she was a good girl and gave her a big hug!!! She ended up quitting on me shortly after this (thank goodness)

    On a positive note, I have a family of 3 here, ages 7, 5 and 2.5. The are absolutely nuts at pick up time, each fighting for their poor mom's attention! For the last few days I've been talking to the kids right before she gets here, trying to get them to understand mom is tired after working all day and she doesn't need them going nuts, hanging on her, yelling at her etc. Today the talks paid off - as she walked in the door, each child picked up their coats, put on their coats, the two school agers picked up their back packs, the little one waited to have her coat zipped - and they quietly said hello to mom, no pushing, no yelling - it was so nice! I know it won't be like that every day but I do hope they are like this more often.

    Wendy
    ReplyDelete